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Holiday Inn Resort Phuket is China Ready

19 February 2019

The Holiday Inn Resort Phuket is China Ready. Both WeChat Pay and Alipay most popular mobile payment solution for Chinese Travelers are welcome and available for the hotel guests.

The Holiday Inn Resort Phuket is now exploring setting up mobile payment options like WeChat Pay and AliPay to improve the Chinese traveler experiences. The end goal is to entice more visits by Chinese guests, who officials say tend to stay longer and spend more on any given stay. The Chinese market is a key segment for hotels in Thailand, so it is important to meet the needs of those who prefer to pay via mobile, now the method of choice in China.

Upon arrival at Holiday Inn Resort Phuket, you do not need to worry about payment methods. The cards accepted here are American Express, VISA, MasterCard, JCB, and Union Pay. Mobile payment solutions like WeChat Pay and Alipay in addition to traditional payments are also available to use to personalize Chinese guest experiences.

With the launch of the China Ready Programme “Zhou Dao” Cultural Training, IHG also announced its strategic partnership with Welcome Chinese, a new hospitality standard specifically dedicated for Chinese travellers and the only industry standard recognized by the China Tourism Academy, a subdivision of the China National Tourism Administration to enhance China outbound travel experience.  As part of IHG properties, Holiday Inn Resort Phuket has also implemented a serial of actions to welcome Chinese guests; the visitors will be greeted by employees who have received in-depth cultural training. One of the ways to make Chinese guests feel at home is to apply WeChat Pay and Alipay, no matter in paying for the stay online and offline, dining at the Sam’s Steaks, Charm Thai, Terrazzo Restaurant, and Sea Breeze Cafe, or even enjoying the Tea Tree Spa, all simple and lead to satisfaction.

WeChat, commonly known as a communication tool, is also one of the leading mobile payment solutions in China and is actively used by some 600 million users every month, with the numbers rising all the time. People can simply scan the QR code or show the QR code to merchants to pay, no additional information acquired. The payment process is initiated automatically and is even quicker than a credit card payment. Moreover, guests can follow merchants’ business official account to get notification of special offers after payment as it’s an all-in-one app.

Alipay, China’s leading third-party online payment company. The story went back to three years ago when IHG® became the first global hotel company to commit to offering Alipay via its online and mobile channels as well as across all hotels globally. Alipay is currently available in 70 countries and regions across the world and handles over 160 million transactions every day. “Being able to pay for rooms and services in a familiar payment format impressed me and made me feel welcomed”, commented from a Chinese customer. We are looking forward to improving the booking service, dining service and wish the guests to enjoy the true convenience of express payment.

IHG has been an industry pioneer in terms of innovation, and proactively explores new trends in the global tourism industry. In partnership with Oxford Economics, IHG published “The Future of Chinese Travel” revealing that favourable economic and demographic trends are shaping the Chinese travel market and are set to fuel huge increases in demand for international travel over the next decade. Welcome Chinese mission is to improve the outbound tourism experience for Chinese travellers and guarantee the quality of experience by popularizing Chinese-style services to accredited organizations.

Follow Holiday Inn Resort Phuket's official account on WeChat ID or Scan QR code.

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情報

52 Thaweewong Road
Patong, Kathu,
Phuket 83150

+66 (0) 76 370 200

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